Privacy policy

What is stored

• A random device ID in a signed cookie, plus the gender, country and language you selected, and your birth year.
• Your profile, if you fill it in: a name, an about section and a photo. Strangers see these, and your age, during a chat. In anonymous mode they see a made-up name instead, with no photo or about; in invisible mode they see none of it. Your gender is never shown, and you can change it and your birth date in your profile.
• If you log in and make friends: your friends, friend requests, and the messages and call log between you and each friend. Only the two of you can read them. Unfriending or blocking deletes the conversation for both of you.
• For a week after a one-to-one chat between two logged-in people, a record that you met, so either of you can send a friend request from your history. Not kept if the other person is in invisible mode.
• Your 9-digit profile ID and when you were last online, which your friends can see.
• The people you blocked or reported, with the name, country and photo they showed at the time, so your blocked list can show who they were.
• Reports: who reported whom, the reason, the time, and a scrambled code made from the reporter's network address. It lets us spot many reports from one place, and your IP address itself is not stored.
• Suspensions: the device, the account, a scrambled code made from the account's email, the reason and the end date.
• Appeals against a suspension: what you wrote, the email address you gave for a reply if any, and the decision.
• If you verify a college or work email: the tag it gives (such as iitd.ac.in), whether people with the same tag may find you, and a scrambled code made from the address so that it backs only one account. The address itself is not kept. Strangers see only that you are verified, never where, unless you both chose to meet by that tag. Removing the tag or deleting your account deletes it.
• Friend streaks: how many days in a row you and each friend have messaged or called, and the last day each of you did. Unfriending deletes it.
• On your own device only: your interests, filters and match history.
• Your account: your email address and Google account ID, the first name and profile photo Google shares (until you change them), the birth year and gender from your Google account (the full birthday is read once at login and only the year is kept), and the country worked out from your connection at login.
• If you buy Plus: the order, amount, date and payment reference, kept for tax and accounting records even after you delete your account.

How long it is kept

• Profile photos: deleted as soon as you change or remove them, or delete your data.
• A device that never starts a chat: 7 days. Any other device not logged in: 100 days after it was last used, unless it is suspended. A logged-in device is kept until you log out, delete your account or log in on another device.
• You stay logged in until you log out. Your account is logged in on one device at a time: logging in on another device logs the first one out. A browser keeps the login for up to 400 days without a visit, and each visit renews it.
• Messages between friends: one year, or until either of you unfriends, blocks or deletes their account.
• Accounts with no devices and no running pass: one year.
• Blocks: one year. Closed reports: 180 days. Suspensions: 90 days after they end. Reports waiting for a moderator stay until one has looked at them.
• Unpaid orders: 30 days. Paid orders: as long as tax rules require.
• Backups are deleted after 14 days, so something you delete can stay in a backup until then.

Last updated 2026-11-13